TERMS AND CONDITIONS

In using this website, you are deemed to have read and agreed to the following terms and conditions:

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Customer”, “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “The Website”, “Website”, “Ourselves”, “We” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing English Law. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Ordering Requirements:

By placing an order, the customer acknowledges that they have read, reviewed, and agree to all of Didier Cigar’s Terms and Conditions. We will only ship to individuals that meet all legal requirements for purchasing the desired product. Due to changes and the complexity of international, federal, state, and local regulations, it is your responsibility to verify that the products you wish to purchase are legal or can be legally shipped to your area.

By placing an order, you (the customer) certifies that:

  1. You are at least 18 years of age and 19 years of age if from Alaska, Alabama, New Jersey, New York or Utah and 21 years of age if from California.
  2. You have checked all International, Federal, State, and Local laws and are allowed to purchase and receive the products you have purchased.
  3. You are within compliance of all International, Federal, State, and Local laws relating to any products purchased on the website.
  4. By selling or shipping to designated shipping address, Didier Cigar’s is not violating any International, Federal, State, or Local laws, statues, rules, regulations, or restrictions.
  5. You are legally eligible to poses and/or purchase tobacco.
  6. You have not been convicted in any crime that would render you ineligible to poses tobacco.
  7. The products you purchase on our website will not be used in any crime.
  8. Will not sell, trade, give, or transfer any products purchased on Didier Cigars to individuals who cannot legally possess or use those products.

Age Restrictions:

By making a purchase on this website, you certify that you are at least 18 years of age and 19 years of age if from

Alaska, Alabama, New Jersey, New York or Utah and 21 years of age if from California. You need to provide your date of birth and follow the prompts during the order process. In the event we are unable to verify your information, our customer service will contact you to request additional information and verify your age. International customers are subject to the same procedure.

Shipping Restrictions:

We only ship Overnight, Second Day or Priority. Due to certain International, Federal, State, and local laws, we are unable to ship to specific areas. Before placing your order make sure to check your local, state and country laws to ensure that it is legal for the product you ordered to be shipped there. Some areas require us to receive and keep a copy of a designated permit, license, or similar prior to shipping certain products. IF YOU PLACE AN ORDER THAT CONTAINS ITEMS THAT WILL SHIP TO A RESTRICTED AREA, THE ORDER WILL BE CANCELLED AND YOU WILL BE CHARGED A SERVICE FEE FOR THE CANCELLATION.

Shipping Liability:

Once the carrier has received your order, Didier Cigars is released of any responsibility for the safe transit to the delivery address.

Payment:

We accept payments via Credit Cards or Charge Cards through our website. All goods remain the property of the Company until paid for in full.

Returns & Exchanges:

All sales are final. We have a firm no return policy due to the nature of the product.

For items shipping in USA: If product is damage during shipping, to be eligible for an exchange, you must first email us at [email protected] to alert us of the damage, then return the damaged item to us. We are not responsible for merchandise returned without an Authorization Number. Any package returned without an Authorization Number will be refused. All authorized returns must be received within ten (10) business days after authorization issuance.

Upon receipt of the damaged item we will ship out a replacement, if available. If a replacement is not available we will refund the full purchase price of your item. No return eligible on open boxes. All international customers whose orders are shipped outside of the United States via US Postal Service are responsible for their merchandise. All such purchases are FOB Miami and delivery is deemed complete once shipment arrives in the customers’ country. Any return of merchandise that was shipped to customers outside the USA is the responsibility of the customer. All such customers need to arrange and pay to return any merchandise. Didier Cigars will not cover the costs of returns from abroad.

Cancellations by Didier Cigars:

We reserve the right to cancel an order for any reason. If an order is cancelled due to the customer violating our terms and conditions, that order will be issued a refund for the purchase amount less up to 10% of the total dollar amount of the purchase.

Indemnification Clauses and Liability Release:

We are not responsible for any typographical or pricing errors, omissions, inclusions, or any other error on our site. We reserve the right to make changes to the website at any time. By placing or receiving an order from Didier Cigars, the customer agrees to release Didier Cigars of any liability that may arise from or relating to the products purchased or their use. Customer acknowledges that they are solely responsible for how any product purchased is used by the customer or any other party. The customer agrees to indemnify, defend, and hold harmless Didier and its owners, agents, officers, employees, or affiliates against any civil liability or criminal prosecution resulting from the customer violating any of the aforementioned statements. This website does not provide legal advice of any kind, and we cannot guarantee that the information is accurate, complete, or up-to-date. This site should not be used as a substitute for obtaining legal advice from an attorney licensed or authorized to practice in your jurisdiction.

Exclusions and Limitations:
The information on this website is provided on an “As Is” basis. To the fullest extent permitted by law, this Company:

  • excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature; and
  • excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.

Copyright Notice
Copyright and other relevant intellectual property rights exist on all text relating to the Company’s services and the full content of this website. The Didier Cigars logo is a registered trademark. The brand name, logo, insignia, and certain product images may hold copyrights and/or are registered trademarks or trademarks are property of their respective owners.

These terms and conditions form part of the Agreement between the Client and Didier Cigars. By accessing this website and/or registering with this website and/or placing an order with this website indicates your understanding, agreement to and acceptance of, the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.